Terms & Return Policy

General

Orders received after 2pm (PST) will be processed the following business day.

Shipping and handling are non-refundable unless manufacturing error.

Once order is placed no additional items can be added or removed and order cannot be cancelled.

 

Returns / Exchanges

Review Order upon receipt – Discrepancies must be reported within 3 days of receipt.  Returns and exchanges are only accepted within 15 days of delivery.  After this a 15% restocking fee will be charged.

No Returns or exchanges after 90 days.

A Return/Exchange Instruction Sheet is included on reverse side of your invoice.  Please read carefully.  Complete and enclose with your return or exchange package via insured mail to: Budget Graduation, 4875 White Bear Parkway, White Bear Lake, MN 55110

 

Payment

Payment must accompany all orders.

A certified check or money order will speed delivery.  Personal checks will delay shipment of your order by 10 business days.

Only certified check, money order or credit card accepted for Next Day and Two Day Express services.  Sorry, no personal checks.

Please send one check only.  Orders with multiple checks will be returned.

$30.00 fee for each returned check please any applicable sales tax.

Minimum $20 on all credit cards orders.

1.5% monthly charge on all past due accounts.

 

International

All orders shipped outside of the continental United States will be shipped via am express service to ensure delivery.  These orders are subject to additional shipping & handling charges.  Duties and Value Added Taxes are the responsibility or the customer. 

E-mail customerservice@budgetgraduation.com and an international sales representative will advise of shipping costs and other requirements.